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You
can choose from the following options to pay for your Abo5 orders:
1.
If
you do not wish to make an online payment, you can choose to pay in cash when
you receive your order.
2.
The
amount specified during checkout is the exact amount that you will have to pay.
Considering the price of the product, as well as shipping and carrier charges.
3.
If
you are requested to pay more than the mentioned amount, please get in touch
with our customer service crew on +966 569569559 or
chat with us for more information.
Your
Abo5 App wallet gets credited only on order cancellation.
Get in touch with our customer
service team on
+966 569569559 in KSA between 8:00 am to 10:00 pm,
Our WhatsApp service is available
every day from 9:00 am to 10:00 pm.
Our email and social media channels are open 24/7, to ensure a smooth shopping experience for you.
We can be contacted via:
·
Live
chat
·
Email
info@abo5.com
·
Call us +966 569 569 95
·
On
social - we’re on Facebook, Twitter, & Instagram,
We’re always looking for ways to make your shopping experience more enjoyable.
Get in touch with us!
Getting
started with us is easy.
Click
on our Sign Up page. Fill in the required fields - we'll
need your name, mobile no., email address and desired password (minimum length
of password is 8 characters).
Click
‘Create Account’.
That’s it! You're now part of the Abo5
family!
Yes. However, you will have to use a
different Email address & Mobile no. for each account that you create.
Like an item but want to save it for
later? noon provides you with an option to add products to your wish list,
which will be viewed from the cart. You can add items to your wish list by
clicking on the “Add to Wish list” link on a product description page.
You can move items later from your wish list to the cart and vice versa.
Once
you’ve placed an order, you’ll be notified as your order progresses.
To
check the status of your product, log in to your Abo5 account and click on the
'My Orders' tab.
You’ll be able to see the status of
each product here. Clicking on a product will also give you detailed
information about the status of the product.
Yes, 50 SAR.
You
can cancel your order during the confirmation or while it's under preparing by
logging into your Abo5 account and clicking on "My Account" > My Orders.
Every product ordered will be listed, by clicking on each you will get the
option to cancel.
Once your order is shipped and sent
out for delivery, you will receive SMS with a link and you can cancel the
shipment using it as well.
a) An incorrect
product (if the product is unused, in original unbroken packaging and includes
all tags).
b) A damaged /
defective product (For electronics, open products will be accepted if different
from description or picture displayed).
c) If you have
changed your mind or placed a wrong order, we will only accept a return under
certain conditions:
·
The items are in its
original retail packaging (Sealed/Closed Box) and is not damaged or tampered in
any condition. The seal of the item needs to be in an intact condition.
·
For Clothing & other
fashion products, the product needs to be in original packaging and have all
the original tags.
·
For all other
products, returns are accepted if product is in unbroken original packaging,
including all accessories.
Refund
will be issued into your wallet or credit card, post inspection at our end.
Simply
type the name of the product that you’re looking for in the search bar.
The
search bar can be found on the top of your page.
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